Can’t Stop, Won’t Stop: The Next Chapter of Atlassian’s Fight Against Bad Service Management Starts Now
New capabilities in Jira Service Management, announced at Team 24, empower teams to deliver exceptional service experiences
Edwin Wong
Atlassian is a Leader in Enterprise Service Management
Industry analyst report gives top score for Jira Service Management in strategy category
Atlassian unveils new virtual agent, debuts innovations in AI-powered ITSM
Powerful generative AI capabilities in Jira Service Management will help enterprises deliver exceptional employee and customer service experiences at scale
AirTrack, maker of leading IT data quality management technology, joins the Atlassian family
With AirTrack, Jira Service Management will provide customers with a fuller, more accurate picture of all critical assets, minimizing operational risks, costs, and attack surfaces
Percept.AI, maker of AI-powered virtual agent technology, joins the Atlassian family
Percept.AI and Jira Service Management will help enterprises deliver exceptional employee and customer support.
Atlassian named a Leader in Enterprise Service Management
New report cites greatest strengths and strategy for Jira Service Management.
ThinkTilt, the maker of ProForma, joins the Atlassian family
ProForma and Jira Service Management help enterprises provide exceptional service experiences to employees and customers.
Introducing Jira Service Management
We’re doubling down on IT service management, a market where we continue to see tremendous momentum and growth.
Insight into Jira Service Desk’s pricing model
Since Jira Service Desk launched just over a month ago, we’ve heard a lot of feedback from our customers, and we...
Atlassian Bonfire improving quality for agile dev teams
At Atlassian, we pride ourselves on the quality of our products. With the recent launch of Atlassian Bonfire, our new...
Atlassian Bonfire 1.2 – Supporting Sub-Tasks
Only two weeks after our first major update to Atlassian Bonfire, we’re glad to announce that Bonfire 1.2 is available for...
Introducing Atlassian Bonfire 1.1 – One Issue, N Screenshots
Hot on the heels of our 1.0 release of Atlassians agile testing tool, we’re glad to announce the next major...
Updated Jira Project Configuration Prototype
In my last post, we talked about the new Jira Project Configuration prototype plugin which demonstrates our designs for a...
Sneak peek: New prototype for managing Jira projects
One of Jira’s biggest strengths has been its flexibility when it comes to setting up a project that maps to...
Improving Jira User Experience – Delivering with agility – Part II
For the last couple of months, the Jira team has been hard at work on our 4.2 release. A large...