High-velocity service management at scale
Jira Service Management Enterprise secures and enables
Safeguard your data
Fortify your organization’s data with advanced security controls.
Scale with flexibility
Extend service across the enterprise with multiple instances to promote organizational autonomy, segregate sensitive data, and provide teams with customizable environments.
Analyze data your way
Speed up decision-making with custom analytics, and a unified data lake with full visibility into how your IT, Dev, and business teams work.
Comply with evolving requirements
Adapt to the evolving compliance landscape and meet the requirements for EBA, BaFin, and more.
Guaranteed reliability
Stay up-and-running with the highest level of support and fastest response times.
99.95% uptime SLA
24/7 Enterprise support
ENTERPRISE CUSTOMERS
Powering high-velocity teams
“Creating multiple instances without any additional costs allows you to segregate data for security reasons and accommodate multiple use cases with the same solution […] is totally in line with our idea of harmonizing our application landscape”
Tim Brutscher
Enterprise IT Architect
“Since we went live, we’ve been getting a 4.9/5 satisfaction score on average, which has been fantastic to see. With the previous solution, we had nothing but complaints.”
Ron Crompton
Head of Service Management
NOT READY FOR ENTERPRISE?
Explore JSM Cloud Premium
Gain access to Advanced Roadmaps, automation, and more premium features — without the elevated scalability and control of Enterprise.
Not ready for Cloud?
Jira Data Center
Learn about our on-premise option.
Trusted, customizable development
For agile, integrated teams at scale